Memberships
35% in 6 months
Retention
24% year-over-year
Revenue
38% increase
Ranking
#1 in local search
Stellar Fitness Studio
Stellar Fitness Studio is a boutique gym that prides itself on personalized training and holistic wellness. They approached us to modernize their brand and attract healthy lifestyle livers.
Challenges
Their digital presence felt outdated, and their booking system was inefficient, leading to frustrated customers and lost opportunities. Additionally, their marketing strategy lacked cohesion, preventing them from scaling.
Strategic Approach
We conducted a branding refresh that aligned with their core mission and designed an intuitive booking system that simplified onboarding. By leveraging data-driven Instagram campaigns and partnering with local influencers, we amplified their social reach. Automated email workflows were introduced to improve retention and upsell premium services.
Performance Highlights
Added 120 new memberships in six months.
Reduced booking drop-offs by 48% with the streamlined system.
Achieved 100K+ monthly views on Instagram, tiktok reels.
Improved member referrals by 16% with a targeted loyalty program.
Conclusion
We conducted a branding refresh that aligned with their core mission and designed an intuitive booking system that simplified onboarding. By leveraging data-driven Instagram campaigns and partnering with local influencers, we amplified their social reach. Automated email workflows were introduced to improve retention and upsell premium services.
